Return and Refund Policy

All Products that the User has successfully ordered from the Website and received from the relevant Seller may be returned to the Seller in compliance with the conditions outlined in the Seller's policy.

But, no Products will be accepted by the Seller in the following cases: (a) Products that the User has damaged; (b) Products that have changed in quality, quantity, or other aspects; (c) Products that, in the Seller's opinion, are not the Products that were delivered; and (d) Any other situations that the Website and/or the Seller may from time to time notify or deem appropriate.

Regarding exchanges or returns:

  1. Within 15 days of the order's delivery, a return or exchange shall be started.
  2. The product's tags ought to be intact.
  3. The item must be intact, unwashed, and in its original state.
  4. The original packaging must be returned with the item.
  5. If the customer wishes to return the item within 15 days of the delivery date and www.in.tornado.store does not allow item collection, the customer may utilize any courier service of their choosing to return the parcel.
  6. The onus will be on the User to demonstrate, by presentation or submission of Proof of Delivery (PoD) from the relevant logistic service provider, that the claimed shipment was either empty or not delivered...
  7. Refunds for courier fees are contingent upon the receipt of a valid RVP slip or a written certification from the courier service...
  8. www.in.tornado.store shall not be held responsible for items that are unintentionally returned.
  9. After the product is returned or if the user does not get it within the prearranged time frame, the user will be eligible to obtain a full refund of the purchase price...
  10. If a product is delivered that is soiled, damaged, or deviates from the product specifications listed on the website...
  11. Any refund will be issued within 15 to 18 working days at the same issuing bank that sold the product...
  12. The User understands that the Website will not be responsible for any losses, interests, or claims...
  13. The Foreign Exchange Management Act, 1999 and its regulations, the Customs Act, the Information and Technology Act, 2000 as amended...
  14. Refunds: In order to give customers a safe and secure online buying experience, we constantly check transactions for fraud...
  15. It's possible that any promotional coupons used for the canceled orders won't be reimbursed...
  16. The following circumstances, among others, could lead to the User being deemed fraudulent...
  17. Should any of the following situations occur, the User would be deemed to have suffered a loss to business...

At any point during the product delivery process, www.in.tornado.store has the right to cancel any orders that meet specific criteria and are classified as "Bulk Orders."...

In the event that a user complains about a partial item or partial order: If a user does not report pilferage within 48 hours after delivery, their claim will not be considered...

If the user finds themselves in any of the following situations, they could not be eligible for a refund: Users don't provide enough details about the case, Users neglect to supply screenshots...